#shorts On 1/3/2023, a reporter asked White House Press Secretary Karine Jean-Pierre, “… you’re pressing the airlines for better service. What did the administration do between those failures and the failures we saw over the holidays to try to make things better?

MS. JEAN-PIERRE: So, just a couple of things. So, since 2020, to your question, our administration has made it a priority to help people get their money back from airline — airline disruptions.

The — that aggressive work has brought real results for the American people. In 2022, DOT issued the largest consumer protection fines against airlines in U.S. history. The Department of Transportation will seek fines from — from Southwest, as I just mentioned, to make sure that they cover costs as required.

other clips of this published longer video is here: https://youtu.be/DxTzxE1oirg
Q: What did admin do between failures? A: seek fines