State Farm’s operations vice president took the extraordinary step of apologizing during the May 13 Senate subcommittee hearing. But an Allstate executive at the hearing disputed the testimony from adjusters who worked her Helene claim after a massive oak tree fell on the home. “Some of what you heard today was not accurate,” Allstate’s Mike Fiato, chief claims officer. “I have to notice that your (Allstate’s) profits have never been better. You made $4.6 billion in profits and your CEO, Tom Wilson, last year was paid $26 million,” said Hawley, chairman of the subcommittee. He asked why the policyholder could not get paid but the company CEO can. Fiato responded that Allstate had, in fact, paid the claim.

“No, you didn’t. You paid a paltry sum,” said Senator Hawley, the former attorney general for Missouri and chair of the subcommittee. He went on to demand Fiato reveal his own salary, which Fiato declined to provide.

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Allstate Executive VP testified: I’m telling the truth, in fact paid claim. Hawley: You paid a paltry sum. You made $4.6B profits & CEO Tom Wilson $26M